The ideal candidate is an exceptionally organized, methodical professional with the experience necessary to take our processes and products to the next level with respect to accuracy, security, and safety. You will be charged with policing our Quality Management System — that not only safeguards the quality of our products, but also fosters a “quality culture,” in which all employees become actively engaged in guaranteeing quality in both production and the finished prototype / product.
Fully understand and police the Quality Management System (QMS) and Health and Safety (H&S) systems
Interpret, build upon, and comply with company and nuclear quality assurance standards – and get the business NQA1 ready
Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
Ensure that all staff are appropriately trained in these systems and aware of their responsibilities
Ensure that the appropriate records are filled in, on a daily basis, to ensure we are following the QMS and HSE processes and that the business is ‘audit ready’ at any time.
Contribute to the update and development of the QA system in an ongoing manner
Participate in/host any quality audits
Keep on top of audit schedules and any new/updated quality and HSE certifications required
Update, display add policies that affect the running of the business
Involvement in accident, near miss and non-conformance reporting and management
Understand, own and implement any environmental policies (gas storage, waste handling, etc)
Ensure that appropriate fire protection is in place, staff are trained and equipment/training is kept up to date (delegate to Admin & monitor)
Purchasing, Goods-In and Stores management
With the assistance of the factory manager, ensure that the purchasing, goods in, quarantine and stock assignment is managed in accordance with the quality system processes.
Manage any escalated issues with suppliers and faulty goods.
Work closely with the factory manager to ensure that the factory is running smoothly
Checks on HSE, working environment, clean factory policy
Ensure that all inspection equipment is calibrated and re-calibrated as needed (manage the schedule)
Checks on lifting equipment, etc.
Coordinate any planned inspections and/or shipping of manufactured goods.
Oversee / enforce regular risk assessments for factory (and office) related activities.
Manage any issues with the facility, with support of the admin team
Assess and manage working conditions, reorganisation of space, extension plans, etc.
Daily and Monthly Responsibilities
Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
Monitor risk-management procedures, and maintain and analyse problem logs to identify and report recurring issues to management and product development
Provide training and support to quality assurance team on systems, policies, procedures, and core processes